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Public Safety Personnel Training

Date & Time: September 25, 2015

Registration: 7:30am

Training: 8:00am - 5:00pm


Hilbert College

Swan Auditorium

5200 South Park Avenue

Hamburg, NY 14075

Registration: Barb DeLaRosa || bdelarosa@hilbert.edu || 716-926-8793

Cost: Free of Charge

Military veterans experience a unique set of circumstances when reintegrating into society post-deployment. They can suffer physical and psychological aftereffects from traumatic experiences that can culminate in injury to themselves, their families, and public safety/law enforcement personnel.

The New York State Police is offering free “Public Safety De-Escalation Tactics for Military Veterans in Crisis” training for public safety personnel (i.e., 911 dispatchers, EMS responders, chaplains, jail personnel, and public safety supervisors and administrators).

The eight-hour course provides attendees with the knowledge, skills, and capacity to not only recognize the factors that impact a veteran’s ability to reintegrate into his or her community but also provides verbal tactical tools to effectively defuse potentially life threatening situations. Upon completing the course, attendees will be able to demonstrate a set of specific skills and de-escalation strategies that they can use when responding to crisis calls.

The course will cover the following content:

 Identification of wartime stressors

 The effects of multiple deployments

 The emotional impact of both wartime stressors and converging conditions that place returning veterans at risk

 The definition of post-traumatic stress disorder (PTSD) and other mental health disorders effecting military veterans

 The challenges of veterans reintegrating into society and their families

 Verbal de-escalation tactics to defuse critical incidents

 Resources available to veterans and their families

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